Backend problems...

June 08, 2010 · by jmbuytaert

Hi,

I've got Magento 1.4.0.1 installed, and I've noticed that the WYSIWYG doesn't work (it is set to Enabled by default in the config).

Also, I can't edit categories. I can create categories, but when I try to edit a previously made category, I can't do anything.

Can anyone help me with this please? I'd like to avoid reinstalling Magento because it takes too damn long to upload all the files on the server. Do I need to downgrade to 1.3? Please tell me there's another solution.

Thanks for your help! jm

8 Answers

Armando Roggio says:

Tuesday, June 08, 2010 · 07:58 AM

@JMBUYTAERT Are you getting any error messages after the installation?

Regarding editing categories, I am not sure I follow. Is the save configuration not working?

jmbuytaert says:

Tuesday, June 08, 2010 · 08:05 AM

Hi Armando,

No I didn't get any error messages after the installation.

As for the categories, I'm not quite sure what you mean by "the save configuration". I can create and save as many categories as I want to, but I can't edit or delete them. When I go to "Catalog > Manage Categories", I see the categories that I created on the left side. I can move them around to put them in a desired order, but when I click on them, nothing happens. I can't get "inside" my categories to edit them.

I'm not sure if that's a factor or not, but I only have products in one category, so I doubt the products are causing the categories to not work.

jmbuytaert says:

Tuesday, June 08, 2010 · 08:12 AM

If this helps, I've tried it on FF, Safari, Opera, and IE.

In IE, I noticed that when I click on one of the categories, I get this error:

Line: 615 Char: 9 Code: 0 URI: http://www.mysite.com/magento/index.php/admin/catalog_category/index/key/myKey/

Do I need to go in the admin files and change a few lines of code?

Armando Roggio says:

Tuesday, June 08, 2010 · 08:20 AM

So is the right side of the page blank? A.

jmbuytaert says:

Tuesday, June 08, 2010 · 08:38 AM

No, I still see the text fields, but they're all blank.

Armando Roggio says:

Tuesday, June 08, 2010 · 09:17 AM

While I am not seeing what you are seeing, I can tell you that those fields are generally where you edit categories. For example, the blank field for description, supplies the category description.